---
title: "Refund policy"
url: "https://divipeople.com/refund-policy.md"
canonical: "https://divipeople.com/refund-policy/"
published: "2025-01-30"
modified: "2026-04-26"
author: "Fahim Reza"
description: "DiviPeople offers a 30-day money-back guarantee on plugin purchases. Not happy? Open a ticket within 30 days for a full, no-hassle refund."
---

# Refund policy

At DiviPeople, your satisfaction is our priority. If something isn't working out, we're here to help. Just open a ticket on our support platform and we'll take care of you.

### 30-Day Money-Back Guarantee

Not happy with your purchase? No problem. We offer a full refund within **30 days** of your purchase, no hassle.

To request a refund, just open a ticket on our support help desk and tell us briefly why the product didn't work for you. Your feedback helps us improve, so we genuinely appreciate it.

**Please note:** Refunds aren't available after 30 days from your purchase date.

### When Refunds Don't Apply

There are two situations where we can't issue a refund:

1. **You've already been refunded for the same plugin.** We only offer one refund per plugin, per customer.
2. **You've already received refunds for three different plugins.** If you have a special situation or need multiple licenses, reach out through our contact form and we'll review your case.

### How Refunds Are Paid

Once approved, your refund goes back to the original card or payment method you used. This usually takes **7–10 business days** to appear in your account.

### Haven't Received Your Refund Yet?

If your refund is approved but hasn't shown up:

1. Double-check your bank account.
2. Contact your credit card company — refunds can take a few days to officially post.
3. Still no luck? Get in touch with us and we'll sort it out.

---

Thank you for choosing DiviPeople and being part of our community. We're committed to building great plugins and giving you the support you deserve.