Legal
Refund policy
At DiviPeople, your satisfaction is our priority. If something isn't working out, we're here to help. Just open a ticket on our support platform and we'll take care of you.
30-Day Money-Back Guarantee
Not happy with your purchase? No problem. We offer a full refund within 30 days of your purchase, no hassle.
To request a refund, just open a ticket on our support help desk and tell us briefly why the product didn't work for you. Your feedback helps us improve, so we genuinely appreciate it.
Please note: Refunds aren't available after 30 days from your purchase date.
When Refunds Don't Apply
There are two situations where we can't issue a refund:
- You've already been refunded for the same plugin. We only offer one refund per plugin, per customer.
- You've already received refunds for three different plugins. If you have a special situation or need multiple licenses, reach out through our contact form and we'll review your case.
How Refunds Are Paid
Once approved, your refund goes back to the original card or payment method you used. This usually takes 7–10 business days to appear in your account.
Haven't Received Your Refund Yet?
If your refund is approved but hasn't shown up:
- Double-check your bank account.
- Contact your credit card company — refunds can take a few days to officially post.
- Still no luck? Get in touch with us and we'll sort it out.
Thank you for choosing DiviPeople and being part of our community. We're committed to building great plugins and giving you the support you deserve.